Retail Customer Service Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $70,000

Get personalized advice on high-end customer service and grow your career in a luxury retail environment.

Lee Mathews is an esteemed Australian fashion brand recognized for its unique aesthetic, loved for wearability and sustainability.

We are seeking a Retail Specialist to join our flagship store team. You will collaborate with a creative and passionate team dedicated to delivering exceptional customer experiences.

About the role:

This role involves assisting the Store Manager in ensuring successful store operations, achieving sales targets through outstanding customer service and building a loyal customer base. Benefits include generous staff discounts, uniform allowances, and working alongside like-minded peers.

This role includes but is not limited to:

  • Cultivating relationships with customers, VIPs & retailers
  • Providing styling advice based on product knowledge
  • Ensuring a welcoming atmosphere in store
  • Communicating effectively with customers and colleagues
  • Supporting the manager in daily operational procedures

Requirements:

  • Experience in high-end retail customer service
  • Excellent communication skills
  • Ability to build and nurture customer relationships
  • Exceptional presentation
  • Highly motivated and driven individual

Seniority level: Entry level

Employment type: Part-time

Industries: Retail



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