Expert Sales and Customer Service Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000
Lead Sales and Service Expert

We are seeking a Lead Sales and Service Expert to deliver exceptional customer experiences and drive sales through product knowledge and support of in-store design services.

This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

  • Main Responsibilities:

  • Deliver exceptional customer service and drive sales through product knowledge and support of in-store design services.

  • Complete operational tasks including opening and closing duties, register functions, and compliance with company policies.

  • Maintain visual merchandising standards and ensure the store is clean, well-presented, and fully stocked.

  • Assist with inventory management including receiving, replenishment, stockroom organisation, and WHS practices.

  • Participate in training and development while supporting a collaborative, high-performing team environment.

About You:

  • You have 1-2 years customer service experience (specialty retail preferred but not required).
  • You have strong sales skills with the confidence to meet and exceed performance targets.
  • You possess a proactive, solution-focused attitude with the ability to multitask in a fast-paced environment.
  • You have high attention to detail.

We Offer:

  • Generous employee discounts so you can enjoy our amazing products.
  • Paid parental leave to support you through life's most important milestones.
  • Access to a confidential Employee Assistance Program for personal and professional support.
  • Career growth opportunities with real investment in your development.
  • A supportive, collaborative team culture where your success is celebrated.
  • The chance to be part of a fast-growing global business with an entrepreneurial spirit.

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