Medical Services Coordinator

2 weeks ago

Devonport, Tasmania, Australia beBeeReceptionist Full time $60,000 - $77,000

About Stride: We are a leading mental health service delivery organization with expertise in working with adults and young people, and in early childhood intervention.

Our goal is to provide high-quality mental health services that cater to the unique needs of our community in Tasmania. Our team of dedicated professionals works closely with clients to identify alternatives to presenting to emergency departments and access support from trained mental health professionals within their community.

Key responsibilities include acting as the central point of communication, providing secretarial and reception services to clients aged 18+, and supporting clinical and management staff. Medical Reception duties involve taking incoming calls, directing callers to relevant staff members, appointment scheduling, and maintaining client records.

General office tasks include opening and distributing mail, typing, scanning, filing, and archiving documents. Additionally, general housekeeping is required to maintain a clean and safe environment for staff and clients.

Requirements:

  • Excellent administration, time management, and organizational skills with attention to detail
  • Well-developed customer service skills
  • Knowledge of the mental health sector and ability to liaise with individuals from diverse backgrounds
  • Demonstrated communication, interpersonal, problem-solving, and organizational skills
  • Proven record of working collaboratively within a multi-disciplinary team

Benefits:

  • Based in Devonport, TAS
  • Full-time, permanent opportunity
  • Excellent base salary plus superannuation
  • Salary packaging options (up to $15,899 tax-free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from hundreds of retailers
  • Paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12-month period (pro-rata entitlement if part-time)
  • Paid parental leave support
  • Excellent training and career development opportunities

Additional requirements include proficiency in Microsoft Office and CRM applications, and the ability to learn new medical software programs. A valid driver's license and current Working With Children Check clearance are also essential.

As an inclusive employer, we welcome applicants from diverse backgrounds to enhance the depth of cultural diversity and insight within our workforce. We encourage applications from individuals with lived experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and those with disabilities.

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