Medical Receptionist

About Us:We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.About the service:The Medicare Mental Health Services are free and you do not need an appointment, referral or Medicare card to visit a Medicare Mental Health Centre.
The new services in Devonport, Burnie and Outer Hobart are co-funded by the Australian and Tasmanian Governments, to provide a streamlined approach to support better mental health and social wellbeing across the country.The service is tailored to the needs of the community in Tasmania and provides a combination of peer-led recovery and clinical support.The Medicare Mental Health Centre provides a safe, welcoming and supportive environment for people experiencing psychological distress, allowing them to:Identify alternatives to presenting to the Emergency DepartmentAccess support from trained mental health professionals within their communityOn Offer:Based in Devonport, TASFull-time, permanent opportunityExcellent Base Salary plus SuperSalary packaging options (up to $15,899 tax free )Meals and entertainment allowance of up to $2,650 Leave loading at 17.5%Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)One paid wellbeing leave day per yearPurchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)Paid parental leave supportExcellent training & career developmentRole overview:Acts as the central point of communication and provides a superior level of secretarial and reception services to people 18+, and support clinical and management staffMedical Reception duties including taking incoming calls and directing the caller to the appropriate member of staffAppointment scheduling and maintenance of clientsGeneral Office duties including opening and distribution of mail, typing, scanning, filing and archivingAssist in the closing and securing of the building at the end of the day.General housekeeping to ensure a clean and safe environment for staff and clientsRequirements:Excellent administration, time management, and organisational skills with attention to detail (a certificate in Health Administration, Medical Practice Assisting, Business - Medical Administration, Medical Reception, and the like would be an asset)Well-developed customer service skillsKnowledge of the mental health/not-for-profit sector with an ability to liaise with people from all backgrounds, government, non-government organisations, and community organisationsDemonstrated communication, interpersonal, problem solving and organisational skillsProven record in working closely with and being a successful member of a multi-disciplinary teamPrevious Medical Reception experience would be highly advantageousProficient IT skills, including Microsoft Office and CRM applications would be highly advantageousThe ability to learn a new medical software program would be an advantageMust be eligible to apply/currently hold a WWCCMust hold/be willing to apply for NDIS worker screening clearanceA current unencumbered driver's licenseStride is committed to the safeguarding of children and vulnerable people.
All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.Apply now
To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.Applications will be viewed and actioned upon receipt, with a final closing date of 21 April 2025.For queries email .