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Compensation Claims Professional
3 weeks ago
This is a permanent, full-time opportunity in Darwin with the flexibility of a hybrid work environment.
Main Responsibilities:- Managing a portfolio of claims for various employers.
- Accurately assessing claims and ensuring injured workers receive correct entitlements according to relevant legislation.
- Communicating clearly and empathetically with stakeholders.
- Prioritizing workflow to meet key timeframes and deliver a seamless experience.
- Collaborating with internal teams and external partners to deliver proactive case management.
- A passion for people and delivering exceptional customer service.
- Strong communication skills – listening, engaging, and resolving issues effectively.
- A team-focused attitude thriving in high-volume, fast-paced environments.
- Empathy and compassion for those navigating complex situations.
- The ability to analyze information and make sound decisions.
- Experience in claims or personal injury is an advantage.
- Competitive salary and performance-based incentives.
- Leave benefits: annual leave, flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
- Hybrid working arrangement.
- Work-life balance.
- Staff discounts on insurance brands and retail offers.
- Reward and recognition programs.
- Career development opportunities.
- A reputable employer with an inclusive workplace.
