Strategic Process Improvement Specialist

4 days ago

Melbourne, Victoria, Australia beBeeBusiness Full time $116,657 - $147,821
Business Analyst Role

We are seeking a skilled Business Analyst to join our team. This role involves collaborating with stakeholders to map current processes, identify opportunities for improvement, and develop business cases.

  • This includes conducting discovery assessments, analysing data, and creating summaries of findings and proposed recommendations.
  • The ideal candidate will have strong business analysis, organisational design, and process improvement experience, as well as excellent stakeholder relationship and communication skills.
Key Responsibilities
  • Map current processes, including hand-offs, technology used, etc.
  • Conduct discovery assessments and analyse data to identify opportunities for simplification, standardisation, automation, centralisation & right-shoring.
  • Create a summary of findings and proposed recommendations from the discovery assessment to gain leadership alignment.
  • Assist in creating business cases with inputs from key business and program stakeholders.
  • Track benefits in-line with the business case and assist in regional and central reporting for the program.
  • Conduct gap assessment from the existing Target Operating Model (TOM) design and share findings with key stakeholders to align on a way forward.
  • Collaborate with stakeholders to gather, analyse and document business requirements for specific improvement initiatives.
  • Facilitate communication between technical teams and business units to ensure clear understanding of requirements.
Requirements
  • Strong business analysis, organisational design, and process improvement experience.
  • Proven track record in driving continuous improvement or transformations.
  • Experience in building implementation artefacts such as policies, procedures, system user documentation, communication and training material.
  • Excellent stakeholder relationship and communication skills (written and verbal).
  • Strong documentation, presentation, and negotiation skills.
  • Strong understanding of operational efficiency and cost management principles.
  • Proven experience as a Business Analyst, preferably within operational or financial projects/organisations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management capabilities.
  • Proficiency in process mapping tools (Visio, etc.).
  • Ability to work independently and as part of a team in a fast-paced / complex environment.
  • Experience with data analysis and reporting tools (Excel, Power BI, Tableau) is a plus.

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