Join Our Team as a Payment Transaction Manager

1 week ago

Melbourne, Victoria, Australia beBeePayment Full time $90,000 - $130,000
Payment Operations Expert

We're seeking a skilled Payment Operations Specialist to join our team in Melbourne, Australia.

The ideal candidate will have a passion for conducting research and monitoring transactions to ensure smooth and secure payment operations. As a Payment Operations Specialist, you'll play a critical role in examining the efficiency and security of our online payment platforms.

Key Responsibilities:

  • Transaction Monitoring: Monitor customer deposits and withdrawals to ensure uptime, accuracy, and speed.
  • Process Optimisation: Collaborate internally and externally to improve deposit and withdrawal experience and performance.
  • Customer Support: Provide expert assistance to customers regarding payment issues.
  • Data Analysis: Track payment trends, monitor transaction data for anomalies, and generate reports to help optimise payment strategies.
  • Vendor Management: Liaise with third-party payment processors and service providers to resolve issues.
  • Process Improvement: Continuously assess and implement process improvements to improve payment processing efficiency and customer satisfaction.

You'll work closely with experienced Payments managers/leaders to develop your skills, contribute to innovative solutions, and make a meaningful impact on our success.

What We Offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and adapting environment where you can grow your career in the payments industry.
  • Access to our Employee Assistance Program for you and your loved ones.
  • 9,000+ courses on our Learning & Development platform.
  • One paid volunteer day per year.
  • Weekly Wednesday massages by professional masseuses.

We believe that the unique contributions of everyone at our organisation are the driver of our success. We welcome and champion talent from all backgrounds, cultures, identities, and experiences.

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