Amazon Operations Team Manager

2 days ago


Hensley Park, Australia Amazon Commercial Services Pty Ltd Full time
About the Role

As an experienced Operations Team Leader, you will be part of our team at Amazon Commercial Services Pty Ltd's Fulfillment Center in Horsley Park. You will work on Day Shift and lead a team to ensure smooth operations.

About Us

We're looking for someone with leadership experience and excellent communication skills to join our team. As an Operations Team Leader, you will have the chance to see how different parts of operations work and play a role in making sure everything runs smoothly.

Main Responsibilities
  1. Support and work in Inbound/Outbound Operations including other departments as required,
  2. Maintain a safe workplace by following Safety SOPs, ensuring the well-being of all personnel and the integrity of Amazon operations,
  3. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties etc,
  4. Measure and monitor workflows, track onsite performance, and provide important shift information to front line management to ensure operational excellence across shifts,
  5. Support and train employees to deliver great service and supervise them in their daily tasks,
  6. Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement,
  7. Providing coverage for Area Managers,
  8. Work with other departments to find solutions to address common issues or support needs in areas of key performance,
  9. Use data analysis to identify ways to optimise safety, quality and productivity,
  10. Ensuring successful area performance, through tracking, reporting and feedback of associate performance,
  11. Providing policy follow-up, attendance tracking (duties do not extend to discipline),
  12. Assisting the floor as an associate resource, training associates and verifying SOP compliance,
  13. Fully understanding workflow and daily production goals.
Requirements
  1. Previous experience leading and training teams,
  2. Availability to work 38 hours+/week, and overtime as required,
  3. Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation,
  4. Excellent written and verbal communication and interpersonal skills to coach, train and assist team members,
  5. Experience working with computers and Microsoft Office (Outlook, Word, Excel).
Salary Estimate

The estimated salary for this role is AU$90,000 - AU$110,000 per year, based on industry standards for similar roles in Australia.



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