Fulfillment Operations Team Lead

2 weeks ago


Hensley Park, Australia Amazon Commercial Services Pty Ltd Full time

About the Role

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We are seeking an experienced and skilled Operations Area Manager to join our Customer Fulfillment team in Horsley Park, NSW, Australia. This is a full-time opportunity with a competitive salary range of AU$120,000 - AU$150,000 per annum.

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Key Responsibilities:\\\
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  • Lead and develop a team of Operations Section Managers and their direct reports.\\\
  • Maintain Health and Safety standards within your remit area and promote an inspiring Health and Safety culture on-site.\\\
  • Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.\\\
  • Collaborate with support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives.\\\
  • Partner with the management team to establish and maintain quality control standards.\\\
  • Review work forecasts and determine requirements to produce during the day to meet overall building objectives.\\\
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Requirements:

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  • Bachelor's Degree from an accredited university or equivalent qualification.\\\
  • Working experience in Operations, Supply Chain/Logistics, or a related field.\\\
  • Experience as a manager involving sizable teams; natural ability to motivate others and build strong relationships.\\\
  • Demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.\\\
  • Excellent communication skills, both verbal and written.\\\
  • Valid working rights to work in Australia without sponsorship.\\\
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Preferred Qualifications:

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  • Direct management experience for employees and their performance.\\\
  • Experience with performance metrics and process improvement.\\\
  • Experience in Microsoft Office applications, including MS Word, Excel, PowerPoint, and Outlook.\\\
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Benefits:

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  • A competitive salary range of AU$120,000 - AU$150,000 per annum.\\\
  • An opportunity to work with a leading company like Amazon Commercial Services Pty Ltd.\\\
  • Access to professional development opportunities.\\\
  • A collaborative and dynamic work environment.\\\
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About Amazon

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Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


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