Operations Team Leader: Logistics Expert

3 weeks ago

Hensley Park, Australia Amazon Commercial Services Pty Ltd Full time

About Amazon Commercial Services Pty Ltd

Amazon Commercial Services Pty Ltd is a leading provider of logistics and supply chain solutions.

Job Title: Operations Team Leader

We are seeking an experienced Operations Team Leader to join our team at our Horsley Park Fulfillment Center in Australia.

Job Description:

The Operations Team Leader will play a key role in ensuring the smooth operation of our facility, overseeing day-to-day activities, and implementing process improvements to drive efficiency and productivity.

Main Responsibilities:

  • Support and work in Inbound/Outbound Operations, including other departments as required;
  • Maintain a safe workplace by following Safety SOPs, ensuring the well-being of all personnel and the integrity of Amazon operations;
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties etc;
  • Measure and monitor workflows, track onsite performance, and provide important shift information to front line management to ensure operational excellence across shifts;
  • Support and train employees to deliver great service and supervise them in their daily tasks;
  • Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement;
  • Providing coverage for Area Managers;
  • Work with other departments to find solutions to address common issues or support needs in areas of key performance;
  • Use data analysis to identify ways to optimise safety, quality and productivity;
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance;
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline);
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance;
  • Fully understanding workflow and daily production goals.

A Day in the Life:

The Operations Team Leader will have a variety of responsibilities, including supporting teams, driving process improvements, and ensuring a safe working environment. The ideal candidate will be a hands-on leader who is comfortable working in a fast-paced environment and has excellent communication and interpersonal skills.

What We Offer:

As an Operations Team Leader with Amazon Commercial Services Pty Ltd, you will have the opportunity to work in a dynamic and challenging environment, with opportunities for career growth and professional development. We offer a competitive salary and benefits package, including:

- Estimated annual salary: $80,000 - $110,000 AUD based on experience;

- Opportunities for overtime and bonuses;

- Comprehensive health insurance and superannuation;

- Professional development opportunities and training programs;

Requirements:

To be successful in this role, you will need:

- Previous experience leading and training teams;

- Availability to work 38 hours+/week, and overtime as required;

- Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation;

- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members;

- Experience working with computers and Microsoft Office (Outlook, Word, Excel).

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