Concession Store Retail Manager

4 weeks ago


Canberra, ACT, Australia Country Road Group Full time
Country Road/Trenery - Concession Manager

Main responsibilities:

  • Drive a customer-centric culture, ensuring a warm and genuine in-store experience.
  • Deliver sales, profit, and productivity goals by achieving key performance indicators.
  • Lead the team to understand business objectives, focusing on commercial acumen.
  • Inspire and empower staff through collaborative leadership, training, and development.
  • Work with Concession, Floor, and Cluster Managers to achieve synergies.
  • Embody key cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.

About the ideal candidate:

  • Passion for retail, exceptional service, and strong personal style and presentation.
  • Proven experience in managing fast-paced retail, hospitality, or similar businesses.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience in managing team performance, productivity, training, and development.
  • Operational excellence, stock control, and visual merchandising experience.
  • Strong relationships with stakeholders across the business.

About Country Road Group:

Country Road Group is a design-led portfolio of premium brands offering a modern lifestyle. We strive for sustainability, responsible sourcing, and positive change.

Country Road inspires Australian living, famous for effortless style and quality designs. Trenery offers simple, sophisticated collections for women and men.



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