Concession Store Operations Manager

4 weeks ago


Canberra, ACT, Australia Brand Collective Full time
About Yarra Trail Concession

Authentic Style and Exceptional Service

At Yarra Trail, we believe that true style comes from within. As a Concession Store Manager, you will lead our team in delivering effortless Australian style and exceptional customer experiences in our David Jones stores.

The Role

We are seeking an experienced retail leader to join our team as a Concession Store Manager. In this role, you will be responsible for leading the team to achieve business goals, ensuring operational excellence, and providing exceptional customer service.

Key Responsibilities

  • Coach and develop your team to achieve business goals and deliver exceptional customer experiences
  • Maintain operational excellence in all aspects of the store, including product management, visual merchandising, and loss prevention
  • Build strong relationships with the in-store David Jones team to leverage sales driving, VM, and marketing opportunities

Requirements

  • Previous experience in concession or boutique store retail leadership
  • Strong enthusiasm for creating modern, authentic service experiences for customers
  • Familiarity with styling outfits that leave customers feeling relaxed, confident, and tailored to their needs
  • Experience with stock control and visual merchandising
  • Capabilities in training, coaching, and mentoring team members, alongside driving and exceeding KPIs

What We Offer

  • Generous discounts for you and your family across Brand Collective's stable of brands
  • Additional discounts associated with the Brand Collective parent company, LK Group
  • Access to a free Employee Assistance Program, with connection to Mental Health Professionals
  • Opportunities for career progression with early access to Brand Collective Internal Careers

How to Apply

If you are a motivated and experienced retail leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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