Administrative Support Specialist

1 week ago

Adelaide, South Australia beBeeService Full time $90,000 - $110,000

Enhance your career by taking on a rewarding Service Specialist role.

About the Role

We are seeking an accomplished professional to join our team in Adelaide, Australia. The ideal candidate will work at least three days a week in the office and provide top-level administrative support to internal and external stakeholders.

The Service Specialist will be responsible for administering advice-related requests and transactions, ensuring adherence to risk and control governance frameworks while maintaining a high level of quality in their work.

Main Responsibilities:
  • Deliver exceptional service to Advisers, Dealer Group representatives, and Mercer Super Advice/Wealth Leads by providing prompt and accurate responses to complex inquiries.
  • Perform thorough reviews of complex and non-standard processing tasks, identifying areas for improvement and implementing process controls.
  • Complete complex administration tasks, including ad-hoc reporting and written responses to clients, while ensuring accuracy and attention to detail.
Requirements:
  • Demonstrated experience in the Superannuation industry, preferably in Superannuation administration.
  • Excellent organisational and prioritisation skills, with strong analytical abilities and attention to detail.
  • Thorough knowledge of superannuation legislation and systems, including Sonata and/or SuperB, Salesforce, Excel, Word, Outlook.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.

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