Dyson Experience Ambassador
6 days ago
About Dyson
Dyson is a vibrant and diverse company that prioritizes employee satisfaction and development. As a Dyson Experience Ambassador, you will be responsible for delivering exceptional customer experiences and promoting Dyson's brand values.
The estimated salary for this role is $100,000 - $130,000 per year, depending on experience. This includes regular social activities to take part in and a chance to work with a talented team of people every day.
Key Responsibilities
- Support frontline team members with product and process knowledge as a subject matter expert.
- Assist with identifying continuous improvement opportunities and providing feedback to stakeholders.
- Provide real-time advice and approvals to help resolve owner queries and maintain a high first call resolution rate.
Requirements
- Prior call centre experience.
- Empathy and understanding in challenging situations.
- A solution-focused mindset.
About You
To excel in this role, you must have a genuine love for connecting with people and engaging in meaningful conversations with customers.
Benefits
- Competitive salary.
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