Service Excellence Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $60,000 - $70,000

Job Overview:

We are seeking a highly skilled and customer-focused professional to join our team as a Service Excellence Specialist.

The ideal candidate will possess excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer experiences.

  • Main Responsibilities:
  • Provide top-notch customer support via various channels of communication.
  • Address customer inquiries related to products, services, and orders in a timely and efficient manner.
  • Collaborate with cross-functional teams to resolve issues and meet sales goals.
  • Maintain accurate records and documentation in web-based tools.

Key Qualifications:

  • Minimum 1 year's experience in a customer-facing role.
  • Broad knowledge of procedures and routines to handle day-to-day situations.
  • Able to work independently with limited supervision.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.

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