Customer Service Professional

3 weeks ago


Ipswich, Australia RACQ Full time

RACQ Ipswich seeks a skilled Customer Service Professional to create exceptional customer experiences for members across assistance, insurance, and banking products. As part of our team, you will deliver tailored solutions with a focus on customer service excellence.

Key responsibilities include:

  • Assisting customers via phone and face-to-face interactions
  • Providing information on RACQ's range of assistance, insurance, and banking products
  • Identifying and addressing customer needs through proactive communication and problem-solving

About You:

To succeed in this role, you should have:

  • Excellent customer service and communication skills
  • A strong desire to help others and provide personalized support
  • The ability to thrive in a fast-paced environment and build meaningful relationships with colleagues

We Offer:

RACQ provides a comprehensive training program to set you up for success, as well as opportunities for professional development and growth. Our employee benefits include financial rewards, flexible working arrangements, and access to exclusive discounts and services.

Join us in creating better outcomes for our employees and members by embracing diversity, inclusion, and sustainability initiatives. At RACQ, we're committed to ensuring every employee has access to flexibility in their role.



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