Healthcare Customer Service Representative

6 days ago


North Ipswich, Queensland, Australia ForHealth Group (Dayforce) Full time

About the Role

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We are seeking a Casual Medical Receptionist to join our Ipswich practice, providing high-quality customer service and support to patients.

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Your Key Responsibilities Will Include:

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  • Greeting patients and welcoming them into our Centre.
  • Collecting and entering patient details into the database.
  • Scheduling appointments when required.
  • Answering telephone calls and enquiries.
  • Administration support and other ad-hoc duties.
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What You'll Need

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  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional and personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.
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Benefits and Remuneration

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  • A competitive hourly rate (estimated to be around $25-$30 per hour).
  • Employee benefits to support your mental and physical wellbeing.
  • Dental discounts for both you and your loved ones.
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Why Choose Us

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As a key member of our ForHealth Medical Centres team, you will have access to ample training, development opportunities, and internal growth pathways. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres.



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