Lead Business Improvement Specialist

1 week ago

Melbourne, Victoria, Australia beBeeRisk Full time $90,000 - $120,000
About the Role

We are seeking an exceptional Performance Manager to support sustainable business outcomes across our Workers Compensation team. This role involves driving continuous improvement through thorough reviews of business areas and providing recommendations.

The successful candidate will be responsible for promoting best practice claims management and supporting initiatives across VIC Workers Compensation. Key responsibilities include:

  • Supporting achievement of sustainable business outcomes
  • Conducting in-depth reviews and providing recommendations
  • Promoting best practice claims management
  • Supporting continuous improvement with VIC Workers Compensation
  • Mentoring, training, and coaching team members
  • Analysing trends and putting forward recommendations to resolve issues

Requirements

To succeed in this role, you will require:

  • Comprehensive knowledge of the workers' compensation industry, business requirements, and administrative practices
  • Claims Management experience in a leadership capacity
  • Outstanding leadership skills
  • Coaching and mentoring experience
  • Time management and organisation skills
  • Tertiary qualifications in business or personal injury

What We Offer

We offer attractive remuneration packaging and flexible work arrangements, an excellent working environment with great team support and rewarding opportunities, exciting career growth as our company grows, opportunities for ongoing education and development, service and performance recognition awards, and an employee assistance program.

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