
Scheduling Operations Manager
6 days ago
We are seeking a dedicated and experienced professional to fill the role of Schedule Management Lead. This position requires strong leadership skills, effective communication, and the ability to manage multiple tasks.
The successful candidate will be responsible for leading the schedule management team, ensuring smooth day-to-day operations, and implementing efficient scheduling systems. They must possess excellent problem-solving skills, proficiency in Microsoft Office, and the ability to work collaboratively with internal stakeholders.
Key Responsibilities:
- Lead and manage the schedule management team
- Develop and implement effective scheduling systems
- Collaborate with internal stakeholders to ensure seamless service delivery
- Investigate and provide innovative solutions to improve processes and services
Requirements:
- 4 years' experience in rostering or scheduling
- Demonstrable knowledge of rostering techniques and problem-solving skills
- Experience in managing teams in a call centre/customer service environment
- Time management and organisational skills
Benefits include:
- Australian Citizenship or Permanent Residency
- Criminal History Record check - less than 1 year old
- Fully COVID19 Vaccinated
Please note that this job opportunity is only available to candidates who meet the specified requirements.
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