Customer Support Professional

5 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $75,000

Job Title: Customer Support Expert

Position Overview:

We are seeking an experienced professional to provide exceptional customer support and administrative services. The ideal candidate will have a passion for delivering outstanding customer experiences, working collaboratively with teams, and ensuring seamless service delivery.

Key Responsibilities:

  • Process payments accurately and efficiently
  • Maintain accurate customer data and documentation
  • Support ad hoc reporting as required by Team Leaders or the Customer Service Manager
  • Collaborate with the finance department on finance-related matters
  • Provide general administrative support to the customer service team

Requirements:

To succeed in this role, you will need:

  • Exceptional customer service skills
  • High attention to detail
  • Strong time management and organizational skills
  • Professional written and verbal communication skills
  • A strong understanding of product key behaviors
  • A passion for travel
  • The ability to work independently and proactively
  • A commitment to teamwork and displaying Hungry, Humble & Smart virtues

Values:

  • Stay Curious
  • Choose Transparency
  • Don't pass the buck
  • Together we go further

What We Offer:

This is an exciting opportunity to join a dynamic and growing organization that values its employees and strives to make a positive impact. If you are passionate about customer service and have excellent communication skills, we encourage you to apply.



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