Customer Support Professional

3 days ago

Brisbane, Queensland, Australia beBeeCustomerSupport Full time $45,000 - $60,000

Customer Support Professional Job Summary

We're seeking an experienced and motivated Customer Support Professional to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our customers.

Your primary goal will be to provide timely and effective support to our customers, resolving their queries and issues in a professional and courteous manner. You will be the first point of contact for many of our customers, so it's essential that you have excellent communication skills and can build strong relationships with them.

The ideal candidate will have previous experience in a customer-facing role, preferably in a retail banking environment. You will need to be able to work effectively in a fast-paced environment, prioritizing tasks and managing competing demands. A positive attitude, a willingness to learn, and a commitment to providing outstanding customer service are essential qualities for this role.

In return for your hard work and dedication, we offer a competitive salary package, comprehensive training and development opportunities, and a fun and supportive work environment.

To be considered for this role, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

Job Requirements

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Positive attitude and willingness to learn
  • Commitment to providing outstanding customer service

Benefits

  • Competitive salary package
  • Comprehensive training and development opportunities
  • Fun and supportive work environment

A little bit about us

We're a customer-owned bank dedicated to helping Australians achieve their financial goals. We offer a range of products and services, including savings accounts, home loans, credit cards, and insurance.

Our values are at the heart of everything we do, and we're committed to building a workplace culture that is inclusive, diverse, and respectful. We believe in investing in our people and providing opportunities for growth and development.

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