Facility Operations Specialist

6 days ago

North Sydney Council, Australia beBeeProject Full time $120,000 - $150,000
Job Opportunity

The Program Management Professional will oversee the coordination of all regional programs using formal project management processes while ensuring timely and efficient delivery of facility management services in accordance with service levels and key performance indicators.

Key Responsibilities:
  • Lead end-to-end ANZ programs using formal project management processes, including charter development, timeline management, status reporting, and stakeholder coordination across regions
  • Provide full-time on-site presence at Sydney location while delivering remote support and coordination for Adelaide site, ensuring consistent service delivery standards
  • Develop and maintain positive relationships with clients, contractors, and suppliers while managing satisfaction levels, preparing monthly reports, and delivering services per contract KPIs
  • Conduct daily site inspections, coordinate subcontracted services per maintenance plans, maintain computerized systems, and oversee third-party service delivery
  • Ensure site financial operations meet targets, manage purchase orders, track spending against budgets, and perform CAPEX/OPEX forecasting
  • Take ownership of all IFM projects as single point of contact, perform capital planning, complete forecasting processes, and ensure timely project completion
  • Implement operational risk management programs, maintain disaster recovery plans, and coordinate health, safety, security, and emergency procedures
  • Manage vendor relationships, maintain compliance records, negotiate service level agreements, conduct performance reviews, and ensure timely service delivery
  • Evaluate operations for alignment with client priorities, implement best practices, maintain computerized systems, and support sustainability initiatives
  • Foster open communication, hold team members accountable to performance standards, develop customer-focused environments, and provide coaching and development

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