Chief Information Security Operations Manager

4 weeks ago


Melbourne, Victoria, Australia Ntt Full time
About the Role

We are seeking a highly skilled and experienced Chief Information Security Operations Manager to join our team in Melbourne/Sydney. As a key member of our security operations team, you will be responsible for ensuring the successful delivery of managed security services to our clients.

Key Responsibilities
  • Monitor work queues and provide support to clients on highly technical or sophisticated tickets.
  • Work independently to resolve escalated incidents/requests within agreed SLAs, with general direction from stakeholders, team lead, or senior manager.
  • Provide support on all escalated incidents and share knowledge to resolve issues.
  • Act as an emergency contact for critical client and business-impacting issues.
  • Evaluate and improve work processes, systems, and practices within the team.
Requirements
  • Solid experience in coaching and mentoring engineering teams within information security technology services.
  • Demonstrated Cyber security operations experience implementing continual service improvement initiatives through automation and process enhancements.
  • Demonstrated experience in organizational change management and transformational experience.
  • Domain towers such as Cyber Security, Network, Collaboration/Customer Experience, Cloud, Security, Data Center.
Benefits

This role offers a competitive salary of approximately $140,000 per annum, depending on experience, plus a range of benefits including hybrid working arrangements, opportunities for career growth and development, and a supportive team environment.

About Us

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.



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