Sales Development Representative

1 month ago

Sydney, New South Wales, Australia Brennan Full time

About the Role

The Sales Development Representative will be responsible for generating highly qualified sales leads and securing face-to-face meetings for Brennan's Customer Team BDMs. This will be achieved through research, discovery, nurture, and qualification of prospective leads/contacts converting through a well-defined outbound prospecting process.

Key Responsibilities

  • Contact businesses and private individuals to promote products and services
  • Explain the product or service to potential customers
  • Deliver scripted sales pitches to customers
  • Handle customer questions
  • Record customer details and reactions to the product or service offered
  • Schedule appointments for sales staff to meet prospective customers
  • Capture call details and appointments in CRM, and confirm them with field sales representatives
  • Answer telephone calls from potential customers responding to marketing campaigns
  • Contact customers to follow up on initial interactions
  • Work with the marketing team to develop nurture stream content for target organizations

Requirements

  • Minimum 3 years of experience in SDR, sales, or customer support (ICT experience preferred)
  • A successful track record of prospecting
  • Ability to build rapport and maintain phone-based relationships
  • Passion for customer service
  • Professional written and verbal communication skills
  • Skills in organization and time management
  • Self-sufficiency and autonomy

Desirable

  • Industry-based technical sales certifications

Brennan is an equal opportunity employer.

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