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Customer Experience Leader
2 weeks ago
Job Description:
As a leader in our retail environment, you will oversee the team and contribute to creating memorable customer experiences. This dynamic role involves shaping interactions with customers and their community's key moments.
About the Position:
- We are looking for a candidate with experience in fast-paced retail or customer-facing environments who is passionate about learning and growing with us.
- The ideal candidate will be social, enjoy interacting with people, and focus on delivering exceptional customer service.
- You will excel at administrative tasks like payroll, rostering, managing inventory, and maintaining a well-organized store appearance.
- Boosting sales is exciting, and having an RSA certification is desirable.
Key Responsibilities:
- Lead a diverse team and foster a positive work environment.
- Develop relationships with customers and understand their needs.
- Maintain accurate records and perform administrative tasks efficiently.
- Ensure a visually appealing store and excellent customer service.
Benefits:
- Competitive compensation package.
- Opportunities for career growth and development.
- Recognition and rewards for outstanding performance.
- A supportive and inclusive work environment.
Culture:
We value diversity, equity, and inclusion in our workplace. We strive to create a culture that is welcoming, respectful, and safe for all employees. We encourage applications from candidates of all backgrounds and abilities.
