
Payment Resolution Manager
6 days ago
We are seeking an experienced professional to join our high-performing team in the capacity of Customer Payments Specialist.
The successful candidate will be responsible for guiding customers through the payments and debt recovery process with empathy and exceptional customer service.
- Supporting customers to effectively resolve and negotiate payments, deadlines or payment plans in a fast-paced environment
- Monitoring queues, interpreting reports, making data-driven decisions to maintain collection activity and manage daily workload
- Proactively managing a high volume of inbound and outbound collection calls
- Assessing customer files and administering collection solutions
- Ensuring all customer data is up-to-date and industry compliance standards are met
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Customer Resolution Specialist
5 days ago
Melbourne, Victoria, Australia Resolution Life Full timeAbout Resolution LifeAt Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.For customers, advisers, companies and the industry, we are making an impact worldwide.Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance...
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Customer Payment Resolution Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeNegotiation Full time $80,000 - $105,000Job Title: Customer Payments SpecialistA key role in our high performing team guiding customers through the payments and debt recovery process with empathy and exceptional customer service skills.About the Role:Work closely with customers to effectively resolve and negotiate payments, deadlines, or disputes.Support the customer payments process in a...
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Payment Operations Manager
7 days ago
Melbourne, Victoria, Australia beBeeOperational Full time $120,000 - $180,000Payment Operations Professional Do you have a passion for ensuring seamless and secure payment operations?We are seeking an experienced Payment Operations Professional to join our team in Melbourne.Monitor customer deposits and withdrawals to ensure uptime, accuracy, and speed.Identify, investigate, and resolve payment-related issues, ensuring minimal...
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Customer Payment Resolution Expert
5 days ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $60,000 - $88,000At REA Group, we're changing the way the world experiences property. As a Customer Payments Specialist, you'll play a key role in guiding our customers through the payments and debt recovery process.Job DescriptionThis is a high-performing team where you'll be responsible for:Supporting customers to resolve and negotiate payments, deadlines or payment plans...
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Case Manager
3 weeks ago
Melbourne, Victoria, Australia Resolution Life Full time2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About Resolution LifeResolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and...
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Case Manager
3 weeks ago
Melbourne, Victoria, Australia Resolution Life Full time2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About Resolution LifeResolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and...
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Dispute Resolution Manager
1 week ago
Melbourne, Victoria, Australia DXC Technology Inc. Full timeDispute Resolution Manager page is loaded## Dispute Resolution Managerlocations: AUS - VIC - MELBOURNEtime type: Full timeposted on: Posted Todayjob requisition id: 51558626**Job Description:****About the Role:**As a Dispute Resolution Manager, you will work with the entitlements managers and case managers to provide expert legal and technical advice...
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Dispute Resolution Manager
1 week ago
Melbourne, Victoria, Australia DXC Technology Inc. Full timeDispute Resolution Manager page is loaded## Dispute Resolution Managerlocations: AUS - VIC - MELBOURNEtime type: Full timeposted on: Posted Todayjob requisition id: 51558626**Job Description:****About the Role:**As a Dispute Resolution Manager, you will work with the entitlements managers and case managers to provide expert legal and technical advice...
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Dispute Resolution Manager
6 days ago
Melbourne, Victoria, Australia DXC Technology Inc. Full timeDispute Resolution Manager page is loaded## Dispute Resolution Managerlocations: AUS - VIC - MELBOURNEtime type: Full timeposted on: Posted Todayjob requisition id: 51558626**Job Description:****About the Role:**As a Dispute Resolution Manager, you will work with the entitlements managers and case managers to provide expert legal and technical advice...
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Payment Process Optimiser
1 week ago
Melbourne, Victoria, Australia beBeePayment Full time $110,000 - $140,000Job OverviewWe are seeking a skilled professional to assume the role of Payment Operations Specialist. The successful candidate will be responsible for overseeing customer deposits and withdrawals, identifying and resolving payment-related issues, and optimizing the deposit and withdrawal experience. Key Responsibilities:Payment Monitoring & Issue...