Technical Expert

16 hours ago

Adelaide, South Australia beBeeExpert Full time $100,000 - $120,000
Job Title: Technical Expert 

The role of a Technical Expert involves providing high-level technical support and assistance to clients across various systems and platforms. This includes troubleshooting complex system malfunctions, correcting failures using specialized tools and equipment, and making appropriate use of reference publications and diagnostic aids.

Key responsibilities of the Technical Expert include:

  • Diagnosing and resolving software and operational issues related to hardware and software installation, migration, and operational services.
  • Utilizing technical knowledge and expertise to analyze complex system-level problems and implement solutions.
  • Maintaining accurate records of client interactions and system performance.
  • Collaborating with remote technical support teams as required.
  • Performing maintenance activities such as updating software, replacing faulty components, and ensuring system integrity.
 

Requirements for the Technical Expert position include:

  • A valid car license and reliable motor vehicle for travel to and from client sites.
  • Government security clearance (Baseline, NV1) is preferred.
  • Australian permanent residency or citizenship is required.
 

The successful candidate will possess strong analytical and problem-solving skills, excellent communication skills, and the ability to work independently in a fast-paced environment. They will also be proficient in using specialized tools and equipment and have a high level of sensitivity to customer needs.

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