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Scheduling Coordinator for Apprenticeship Support

2 months ago


Perth, Western Australia Chamber Of Commerce And Industry Of WA Full time

About the Role

The Chamber of Commerce and Industry of WA is looking for a dedicated professional to oversee scheduling and appointment management for our apprenticeship services. This full-time, permanent position offers a competitive salary and the opportunity to contribute to a supportive and people-centric organization.

Key Responsibilities:

  • Handle incoming calls from clients, providing general guidance and support.
  • Coordinate and schedule sign-up meetings for apprenticeships, aligning with the availability of our Industry Training Consultants.
  • Manage appointment calendars and make necessary adjustments as required.
  • Ensure accurate data entry and maintain up-to-date databases.
  • Offer advice to clients regarding the apprenticeship sign-up process.
  • Conduct outbound calls to clients for follow-ups and confirmations.
  • Perform general administrative tasks as needed.

Qualifications:

To excel in this position, candidates should possess:

  • Experience in a customer service environment.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Effective time management abilities, capable of thriving in a fast-paced setting.
  • Proficiency in meeting key performance indicators (KPIs).
  • A National Police Clearance.

About the Chamber of Commerce and Industry of WA

As an independent, not-for-profit organization, we have been dedicated to promoting trade and commerce in Western Australia for over 130 years. Our mission is to create an environment where businesses can thrive and the community can prosper.

Our Culture and Benefits

At the Chamber, we pride ourselves on our diverse and inclusive workplace. We are committed to your professional development and well-being, offering a range of benefits including:

  • Flexible working arrangements and leave options.
  • Access to excellent facilities.
  • Confidential counseling services for employees and their families.
  • Salary sacrificing options.
  • Engagement in social and charitable initiatives.

Commitment to Diversity & Inclusion

We are proud to be an inclusive employer and encourage applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of the LGBTQIA+ community.