Radiation Oncology Scheduling Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Administration Officer/Patient Scheduling Coordinator to join our team at Icon Cancer Centre Australia. In this dynamic role, you will be responsible for managing and coordinating the scheduling of radiation therapy procedures using ARIA for Radiation Oncology.
Key Responsibilities- Primary oversight for radiation therapy scheduling and bookings
- Respond to emails, phone calls, and IM messages. Make appointment reminder phone calls.
- Provide information to patients regarding preparation for radiation therapy simulation and other upcoming appointments under the direction of the radiation oncologist & radiation therapist.
- Schedule and document accurately in multiple EMR, billing, and computer systems.
- Assist with transportation communication and coordination with outside entities.
- Retrieve and scan patient records and forms into appropriate EMR systems
- Professional communication: answers the phone call, coordinates communication, provides information in accordance with established policies.
- Establish and maintain effective professional working relationships with internal and external customers.
- Provide and maintains patient confidentiality and follows all organisational policies and procedures.
- Other duties as requested by the RT manager, Admin Manager, s or Oncologists.
We are looking for someone with excellent communication skills and the ability to work as part of a team while also managing your own workload. This is a chance to truly own this role and create a positive and dynamic relationship with a wide range of stakeholders who will rely on your excellent time and task management.
Requirements- Ability to provide positive services and interactions with both internal and external customers.
- Multi-tasker, detail -oriented, with the ability to keep up in a fast-paced environment, and adaptable to organisational changes.
- Prioritises work to ensure all details are addressed and complete documentation is entered into the system.
- Supports principles of continuous improvement with enthusiasm and energy.
- Strong computer, problem solving, and organizational skills.Word, Office, Excel & ability to learn new systems quickly.
- Ability to work within a team environmentand independently as necessary.
- Excellent verbal communication, interpersonal, and telephone skills.
- Ability to work in a fast-paced medical clinic.
- Career-Enhancing Training: Access dedicated, industry-recognized pharmacy training courses to boost your career.
- Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
- Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
- Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
- Flexible Work Arrangements: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
- Novated Lease Options: Access convenient vehicle financing through our partner RemServ.
- Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
- Wellness Support: Utilize resources and tools to balance your psychological and physical health.
- Global Opportunities: Explore exciting international opportunities as part of Icon's expansion.
- Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.
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