Guest Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeGuestRelations Full time $100,000 - $140,000
Role Overview

We are seeking a highly skilled Guest Relations professional to oversee guest relations operations and maintain high standards of service.

Key Responsibilities:
  • Lead the front of house team and oversee reception, security services, catering, audio visual equipment and office inspections.
  • Coach staff to deliver exceptional customer service and review operational processes to ensure quality standards are met.
  • Collaborate with cross-functional teams to boost employee engagement and drive business results.
Requirements:
  • Strong experience in corporate reception or high-end hotel hospitality.
  • Proven ability to prioritize tasks in a fast-paced corporate environment.
  • Exceptional communication and interpersonal skills.
  • Outstanding organisational and time management skills.
  • Strong attention to detail and a solution focused mindset.
  • Competency using Microsoft Office software programs.

Why Work with Us?

  • Belong: We are committed to supporting our employees.
  • Grow and thrive in your career with our award winning training programs.
  • Work with diverse and inclusive teams.
  • Explore your passions and collaborate with others to make a positive impact.
  • Global mobility opportunities across more countries worldwide.
  • Volunteer and work in state-of-the-art offices (when you are in the office).

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