Guest Experience Manager

4 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $101,360 - $118,540

Guest Experience Manager

We are seeking a seasoned hospitality professional to take on the role of Guest Services Director.

About the Role:

  • Overall responsibility for daily operations, team leadership, and exceptional guest interactions drive hotel success.
  • Leading a team of hospitality professionals, providing guidance, support, and coaching enhances service standards.
  • Collaborative work with other departments ensures efficient hotel operations and resolves issues promptly.

Requirements:

  • A leader with strong interpersonal skills and experience in Front Office, Guest Services, or F&B leadership.
  • Proven ability to supervise and monitor hotel teams, ensuring consistent delivery of high-quality services.
  • Quick-thinking, solution-focused when dealing with challenges and guest queries.
  • Maintaining a professional demeanor in all interactions.

Benefits:

A global hospitality company offers career opportunities and training programs to help employees grow and succeed.

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