Operations Quality Expert

2 weeks ago


Melbourne, Victoria, Australia beBeeQuality Full time $100,000 - $150,000

Job Title: Senior Operations Quality Analyst

We are seeking a highly skilled and experienced Senior Operations Quality Analyst to join our team. This role is responsible for providing analytical, technical, and consultative support to internal and external clients across a broad range of system and process improvement initiatives in Superannuation administration and management.

Key Responsibilities:
  • Provide subject matter expertise in superannuation and the Apex platform
  • Support UAT by preparing test cases, executing test scripts, documenting outcomes, and managing defect resolution
  • Contribute to incident reviews by identifying root causes, proposing remediation, and updating system or process documentation
  • Participate in ad hoc and scheduled end-of-year system reviews, legislative updates, and data transitions
  • Engage internal teams and clients across the full software development lifecycle (SDLC)
  • Collaborate with clients to identify process inefficiencies and propose improvements using industry best practices
  • Ensure that all client deliverables meet internal quality standards and comply with regulatory requirements
Requirements:
  • Proven experience in a systems or business analyst role within the Australian financial services or superannuation industry
  • In-depth knowledge of superannuation administration systems, preferably with hands-on experience in Apex
  • Familiarity with UAT frameworks, including test planning, scripting, execution, and defect tracking
  • Experience with incident management and root cause analysis, especially within production environments
  • Understanding of the software development lifecycle (SDLC), including Agile or Waterfall methodologies
What We Offer:
  • A unique opportunity to be part of an expanding global business
  • Competitive remuneration commensurate with skills and experience
  • Training and development opportunities


  • Melbourne, Victoria, Australia beBeeQuality Full time $80,000

    Quality Assurance ExpertWe are seeking a skilled Quality Assurance expert to ensure the highest standards of quality in our operations.Key Responsibilities:Conduct thorough inspections and tests to guarantee accuracy and precision.Develop and implement quality control processes to prevent errors and rework.Collaborate with cross-functional teams to optimize...

  • Quality Expert

    2 weeks ago


    Melbourne, Victoria, Australia beBeeQuality Full time $100,000 - $140,000

    About this roleThis position is a quality expert who will provide guidance and support to the Engineering department.The successful candidate will ensure that the Engineering department adheres to industry standards and best practices.Responsibilities include:Facilitating deviations, CAPAs, change controls, and investigation actionsConducting quality impact...


  • Melbourne, Victoria, Australia beBeeExcellence Full time $120,000 - $140,000

    Lead Quality ExcellenceAbout the RoleThis is a critical leadership position that oversees quality and process excellence across Australia and New Zealand.The successful candidate will drive integration of our Quality Management System (QMS), ensuring high standards for customers, employees, and suppliers.This role requires strategic thinking, collaboration,...


  • Melbourne, Victoria, Australia beBeeQuality Full time $90,000 - $120,000

    Role OverviewThis is an exciting opportunity to join our team as a Quality Assurance Expert. As part of our Service Delivery function, you will play a pivotal role in driving quality excellence across our operations.Your key responsibilities will include:Maintaining and auditing our call quality program for both Customer Interaction and Business to Business...


  • Melbourne, Victoria, Australia beBeeAssurance Full time $90,000 - $120,000

    Quality Assurance SpecialistThis is a dynamic opportunity to join our team as a Quality Assurance Specialist. In this role, you will play a crucial part in ensuring the quality of our products.About the Role:We are seeking an experienced professional with a strong background in QA within FMCG or food manufacturing.Your Responsibilities:Coach and train...


  • Melbourne, Victoria, Australia beBeeQuality Full time $115,534 - $143,498

    Job Summary: We are seeking an experienced Quality Assurance Expert to join our team. As a key member of the organization, you will be responsible for ensuring the achievement of production plans in accordance with safety, quality, cost, and continuous improvement objectives.About the Role: The primary objective of this position is to ensure that production...


  • Melbourne, Victoria, Australia beBeeQuality Full time $107,071

    Job OverviewWe are seeking a highly motivated and experienced Quality Assurance Expert to join our Academic Quality team.About the RoleThe Quality Assurance Expert will work closely with our Teaching and Learning team to monitor quality through quality reviews and audits, identify areas for improvement, and develop strategies to address these gaps.The...


  • Melbourne, Victoria, Australia beBeeQuality Full time $70,000 - $125,000

    Job OverviewTo ensure international food safety standards are met, we are seeking a Quality Assurance Expert to oversee and manage our quality assurance systems.Required Skills and QualificationsExcellent analytical and problem-solving skillsStrong attention to detail and organizational abilitiesExperience in managing quality assurance systemsBenefitsWe...


  • Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000

    The RoleWe're on a mission to build a high-performing team, and we need your expertise. As a key member of our operations team, you'll balance strategy and execution to drive targeted candidate attraction strategies, run a rigorous certification program, deliver seamless onboarding, enable smart candidate & client pairing, and lead proactive sourcing - so we...


  • Melbourne, Victoria, Australia Anz Full time

    For the Centre of Excellence team, we are looking for an experienced Operations Analytics Expert with strong experience in data handling who works with the front office Business Teams to establish and maintain reporting solutions that enable operational managers to track the levels of performance of services. The understanding of operational processes is...