Administrative Support Specialist

4 weeks ago

Sydney, New South Wales, Australia EML Australia Full time
About EML Australia

EML Australia is a leading provider of Workers Compensation and Personal Injury Claims Management solutions. Our mission is to empower individuals to return to work through ongoing support and collaboration.

The Opportunity

We are seeking an experienced Administrative Support Specialist to join our team in Sydney, Parramatta, Gosford or Newcastle. As part of our diverse team, you will play a vital role in providing administrative support to the NI Technical Support Services Team.

Your primary responsibilities will include:

  • Maintaining and organizing the NI Internal Reviews Inbox to ensure timely and accurate correspondence handling.
  • Assisting in managing EML Australia's adherence to Section 287A Internal Review processes, including reporting, allocations, and complaint prevention.
  • BUILDING AND MAINTAINING STRONG RELATIONSHIPS WITH INTERNAL AND EXTERNAL STAKEHOLDERS TO ENSURE EFFECTIVE COMMUNICATION AND RESOURCE ALLOCATION.
  • Providing additional assistance within the team and business unit to support the achievement of goals.
  • Accurately managing data and information, preparing letters/documents, and developing and maintaining Excel data reporting.
About You

We are looking for a skilled and organized individual with:

  • Demonstrated experience in a similar role, with a strong background in administration and team support.
  • Strong attention to detail and excellent organizational skills.
  • A team player who can work collaboratively but also independently.
  • Minimum intermediate proficiency in Microsoft Office Suite.
What We Offer

EML Australia is committed to creating a culture that values diversity, inclusion, and respect. We offer a range of benefits, including:

  • A vibrant, collaborative, and innovative team culture.
  • Flexibility with the opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus superannuation.

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