Transcript Coordinator

3 days ago


Sydney, New South Wales, Australia beBeeTranscription Full time $90,000 - $120,000

Job Description:

We are seeking a skilled Transcript Coordinator to lead our team in delivering exceptional results in the transcription industry.

The successful candidate will play a key role in overseeing the work of in-house and home-based transcription teams, ensuring efficient allocation and reallocation of tasks, and merging cuts for final delivery at the end of each day.

In addition, they will assist with training new recruits, develop and maintain comprehensive knowledge of relevant transcript styles, and liaise with other states regarding transcriber allocations and resource management.

The ideal candidate will have excellent communication skills, attention to detail, and customer-focused approach.

Key Responsibilities:

  • Manage and oversee the work of in-house and home-based transcription teams
  • Ensure efficient allocation and reallocation of tasks to home-based transcribers and office staff
  • Merge cuts for final delivery at the end of each day
  • Assist with training new recruits, including transcribers and coordinators
  • Develop and maintain comprehensive knowledge of relevant transcript styles
  • Liaise with other states regarding transcriber allocations and resource management
  • Produce transcripts in line with delivery KPIs and style guides
  • Audit audio for indistinct and inaudible notations in transcripts
  • Conduct regular team meetings and one-on-one sessions with direct reports
  • Participate in quality assurance checks for transcribers
  • Monitor productivity and make recommendations for performance plans as needed

Required Skills and Qualifications:

  • Collaborative team member with strong communication skills
  • Attention to detail and customer-focused approach
  • Excellent people skills and above-average interpersonal abilities
  • High School Graduate or equivalent
  • Three years' experience in the transcription industry

Benefits:

This is an exciting opportunity for individuals who thrive in a dynamic environment and enjoy working with a talented team. We encourage applicants with a passion for delivering exceptional results in the transcription industry to apply for this role.


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