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Proactive Services Team Lead

1 month ago


Melbourne, Victoria, Australia Woolworths Full time

At Woolworths, our aim is to create a better experience for our customers and communities through our operations and services. As a key member of our Store Team, the Store Team Manager - Operations and Logistics Coordinator will play a pivotal role in ensuring the smooth running of our stores. This role involves leading a team of dedicated individuals who are responsible for maintaining the cleanliness and tidiness of our stores, as well as the collection and management of trolleys. As a Team Leader, you will be responsible for developing and implementing effective strategies to improve operational efficiency, while also driving employee engagement and satisfaction.

Key Responsibilities:

  • Lead a team of Store Operations and Logistics Coordinators to ensure effective execution of daily tasks and operations.
  • Develop and implement strategies to improve operational efficiency, reduce waste, and enhance customer experience.
  • Collaborate with Store Leadership teams to identify areas of opportunity and implement process improvements.
  • Coach and train team members to develop their skills and knowledge in trolley collection, cleaning, and waste management.
  • Manage time and attendance activities, including tracking hours, managing absences, and ensuring compliance with company policies.
  • Order consumables and maintain inventory within budget.
  • Work collaboratively with other Department Managers and Store Leadership teams to plan and coordinate routines and timeframes.

Requirements:

  • Flexibility to work in different environments, including shop floors, fridges, freezers, and carparks.
  • A good eye for detail and ability to maintain a clean and tidy workspace.
  • Physical fitness is essential for this role, as it involves physically demanding tasks.
  • Ability to work with regulated frameworks, including Food Safety and industrial regulations.
  • A valid full Australian driver's license is essential for collecting trolleys using our vehicles.

About Woolworths:

We are a diverse and inclusive company that values the contributions of our team members. We recognize the importance of creating a workplace that reflects the communities we serve and are committed to providing opportunities for growth and development. As a member of our team, you will have access to a range of benefits, including competitive remuneration, team discounts, and opportunities for career advancement.