Customer Experience Specialist
1 day ago
We are seeking a highly skilled Service Professional to join our teams, working with top brands and providing exceptional experiences for customers.
The successful applicant will demonstrate a professional approach, passion, and positive attitude, reporting directly to the Service Manager in a fast-paced, dynamic environment.
This role offers opportunities for career progression within a leading Organisation.
Key Responsibilities:
- Deliver outstanding customer experiences with high levels of professionalism and build strong relationships with internal and external customers
- Evaluate and manage time effectively to meet deadlines
- Communicate openly with customers on the progress and servicing of their vehicles
- Stay knowledgeable and up-to-date to provide accurate advice and pricing to customers
- Resolve complaints and escalate to the Service Manager as needed
Essential Skills:
- Previous service experience is highly desirable, but any customer-facing experience will be considered
Benefits Package:
- Competitive remuneration package with opportunities for uncapped earning potential
- Support from an experienced team and dedicated Manager
- Ongoing professional development and career progression
- Access to discounted health insurance and employee purchasing policy
- Employee Assistance Program - coaching
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