Customer Experience Leader

Unlock a brighter future for all as you shape a world-class customer experience.About the RoleYou lead an immersive shopping experience in our retail store.You collaborate creatively with colleagues to drive growth, sales performance, and operational excellence.Your deep understanding of customer needs, product range, and promotions creates the foundation of...

Key Role:We are seeking a strategic leader to drive the development and execution of customer-centric content, audience, and offer strategies across multiple brands.Main ResponsibilitiesDevelop and implement comprehensive content, audience, and offer strategies that align with customer objectives and drive commercial outcomes.Apply a data-driven approach to...

Job OverviewWe are seeking an experienced professional to lead our customer service team. This is a key role that requires strong leadership and communication skills.The successful candidate will have previous experience managing within a call centre environment and possess experience leading a high-energy team of 10-20 people. Systems experience using...

About this RoleAs a seasoned leader, you'll have the opportunity to drive exceptional customer experiences across our Westfield destination. Your primary focus will be on leading and developing teams to deliver outstanding service, while fostering a customer-centric culture.The ideal candidate will possess strong commercial acumen, with a proven track record...

Job OverviewAs a leader, you will oversee the Customer Experience Team and ensure their well-being and safety.This position involves supporting team members and promoting a positive work environment.The ideal candidate should have leadership experience and be able to make informed decisions under pressure.We are looking for someone with excellent...

Customer Experience Leader OpportunityWe are seeking a strategic and analytical Customer Experience Leader to play a pivotal role in defining and enhancing the retail energy customer journey.This is an exciting opportunity for someone with strong storytelling and communication skills, and experience in CX or VoC measurement.About the RoleThe Customer...

Customer Experience LeaderWe are seeking an experienced professional to lead our retail team in delivering exceptional customer experiences.Key Responsibilities:To drive sales growth and improve operational efficiency through effective leadership and strategic planning.To develop and implement compelling store layouts and visual merchandising strategies that...

Job TitleThis leadership opportunity offers a chance to lead a large team, overseeing operations across various channels and ensuring seamless service delivery.The successful candidate will be responsible for guiding a frontline team, focusing on coaching, performance, and creating a positive, customer-centric culture.Day-to-day, the leader will support...

Customer Experience Team Leader Job OpportunityJoin us in our mission to deliver exceptional customer service and lead a high-performing team. As a Customer Experience Team Leader, you will play a key role in ensuring that our customers receive the best possible experience, from initial contact to resolution.We are seeking an experienced leader who can...

Job Title: Strategic Customer Experience LeaderWe are seeking an accomplished leader with deep industry expertise and a passion for delivering exceptional customer experiences. The successful candidate will oversee key operations, with responsibility for driving revenue growth through effective sales strategies and inventory management.About the RoleLead...