Customer Experience Leader

6 hours ago

Melbourne, Victoria, Australia beBeeLeadership Full time $84,000 - $104,000
Job Overview

As a leader, you will oversee the Customer Experience Team and ensure their well-being and safety.

This position involves supporting team members and promoting a positive work environment.

The ideal candidate should have leadership experience and be able to make informed decisions under pressure.

We are looking for someone with excellent communication skills and the ability to lead and motivate others.

Key Responsibilities
  • Lead and support the Customer Experience Team in achieving its goals.
  • Provide guidance and training to team members as needed.
  • Ensure effective communication among team members and management.
  • Develop and implement strategies to improve customer satisfaction.
  • Monitor and address any issues that may impact team performance.

Requirements
  • Minimum of 3 years' experience in a supervisory role within property management or a customer service-related environment.
  • Natural leadership abilities and confidence in making decisions under pressure.
  • Excellent communication and interpersonal skills.
  • Able to prioritize tasks and manage time effectively.
  • Ability to motivate and inspire team members.

Perks and Benefits
  • Birthday off - take a day off to celebrate your birthday however you want.
  • Bueller Day - recharge with a day off when you need it.
  • Escapes - stay at any of our buildings across the country for up to 5 nights free of charge.
  • Referral bonuses.
  • Employee Assistance Program (EAP) and more.

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