Head of Claims Management

2 weeks ago


North Lakes, Queensland, Australia Auto & General Full time
About the Role

The Head of Claims Management will lead the Settlements claims management teams and implement strategies to streamline the claims settlement process and improve efficiency. This individual will be responsible for establishing claims management strategies and implementing them to support business claim cost outcomes.

Key Responsibilities:
  • Lead the Settlements claims management teams
  • Implement strategies to streamline the claims settlement process
  • Establish claims management strategies
  • Implement claims management strategies to support business claim cost outcomes


Requirements:
  • 10 years of experience in a leadership role in the insurance industry or similar
  • Strong working knowledge of motor insurance claims management relative to applicable legislation, processes, and industry best practices
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional communication and interpersonal skills


Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

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