Hospitality Operations Manager

5 days ago

Sanctuary Cove, Queensland, Australia beBeeLeadership Full time $75,000 - $150,000
Job Overview

The ideal candidate will possess a proven track record of managing high-performing teams, delivering exceptional customer experiences and driving revenue growth in the hospitality industry.

This is a dynamic role that requires a unique blend of operational leadership, customer service expertise and business acumen. The successful candidate will be responsible for leading day-to-day shift operations, developing and implementing strategies to drive revenue and improve customer satisfaction.

In addition, the incumbent will be expected to handle guest feedback promptly and professionally, ensuring that all issues are resolved efficiently and effectively.

Requirements:
  • A minimum of 5 years' experience in a senior management role within the hospitality industry, with a strong focus on customer service and revenue growth.
  • Demonstrated ability to lead high-performing teams, develop and implement effective strategies to drive revenue and improve customer satisfaction.
  • Proven track record of handling guest feedback, resolving issues efficiently and effectively and maintaining a positive reputation for the organization.

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