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IT Support Specialist
3 weeks ago
The company is seeking a highly skilled IT Support Specialist to join our team. This role will be responsible for providing level 1 and 2 support within a corporate environment.
Key Responsibilities:- Act as the first point of contact for IT support, ensuring all issues and requests are logged, tracked, and resolved.
- Take ownership of incidents and service requests from triage through to resolution and closure, with appropriate escalation when necessary.
Key responsibilities also include providing technical support to end users across hardware, software, applications, and network access, focusing on Microsoft technologies.
Requirements:- Minimum 2-3 years' experience in a similar service desk or end user support role.
- Strong hands-on knowledge and experience of the Microsoft Technology stack, including Windows and Office 365.
- Purchased leave scheme
- Free income protection cover
- Wellness program
Permanent