Mac Expert

3 days ago

Sydney, New South Wales, Australia IT Support Guy Full time $40,000 - $50,000 per year

Job Title: Mac Expert / macOS IT Specialist

About Us

We are an [IT Services / Digital Marketing / Tech Support] company providing comprehensive technology solutions to businesses and individuals. We are looking for a Mac Expert with strong experience in macOS environments, Apple ecosystem management, and troubleshooting to support our clients and internal teams.

Responsibilities

  • Provide advanced support for macOS, iOS, and Apple ecosystem devices.
  • Install, configure, and troubleshoot Mac hardware, software, and peripherals.
  • Manage user accounts, backups, and security settings across Mac environments.
  • Set up and maintain MDM (Mobile Device Management) solutions for Apple devices.
  • Assist with network connectivity, cloud services (iCloud, Google Workspace, Microsoft 365), and cross-platform integration.
  • Perform regular system updates, patch management, and preventive maintenance.
  • Train users on macOS best practices, applications, and productivity tools.
  • Document technical issues and create knowledge base articles.

Requirements

  • Proven experience as a Mac Expert / macOS IT Specialist / Apple Certified Support Professional (ACSP) or similar role.
  • Strong knowledge of macOS, iOS, Apple ID management, and Apple ecosystem integrations.
  • Familiarity with MDM solutions (e.g., Jamf, Kandji, Intune for macOS).
  • Experience with networking, VPNs, and cloud-based collaboration tools.
  • Ability to troubleshoot both hardware and software issues efficiently.
  • Excellent problem-solving and communication skills.
  • [Optional] Relevant Apple certifications (ACSP, ACTC, ACMT) are a plus.

Benefits

  • Competitive salary / hourly rate
  • Flexible working hours / Remote work options
  • Opportunity to work with diverse clients and projects
  • Professional growth and certification support

Job Type: Casual

Pay: $24.00 – $50.00 per hour

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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