
Front Desk Coordinator
19 hours ago
We are seeking a motivated and organized Hotel Front Office Agent to join our team at a new 91-apartment property located in Melbourne's eastern suburbs.
The Role:
This exciting opportunity involves all aspects of front office reception, including promoting the business to achieve accommodation sales, providing friendly and personalized customer service, processing reservations, and ensuring the smooth running of the reception desk.
Key responsibilities include:
- Promoting and selling accommodation services and facilities
- Providing exceptional customer service and ensuring a positive experience for all guests
- Processing reservations and ensuring accurate data capture
- Assisting corporate and leisure guests with check-in and check-out procedures
- Ensuring the efficient operation of the reception desk
Requirements:
• Excellent communication and interpersonal skills
• Highly organized with a keen eye for detail
• Previous experience in customer-facing roles such as hospitality, travel, or tourism highly regarded
The Opportunity:
This is an excellent chance to join a dynamic pre-opening team and be involved in the establishment of a brand-new business under a leading serviced apartment brand.
Terrific working conditions include onsite parking, staff rates for leisure accommodation, provision of a corporate uniform, and opportunities to participate in learning and development activities.
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