Front Desk Coordinator

21 hours ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000

Front Desk Coordinator Role

The Front Desk Coordinator plays a key role in delivering exceptional patient service and ensuring smooth day-to-day operations at the front desk. This individual will be the first point of contact for our patients, providing a warm and welcoming experience.

Key Responsibilities:

  • Greets patients and manages check-in/check-out procedures with efficiency and courtesy
  • Schedules appointments and confirms them with patients to ensure seamless communication
  • Processes payments and handles insurance claims in a timely manner
  • Maintains accurate and confidential patient records
  • Coordinates with dental staff to manage patient flow effectively
  • Performs various administrative tasks as needed to support office operations

Requirements:

  • Prior experience in a dental or medical reception environment is highly valued
  • Excellent interpersonal and customer service skills are essential
  • Strong organizational and multitasking abilities are necessary to handle multiple responsibilities
  • Familiarity with practice management software is a significant asset
  • Professional appearance and demeanor are expected

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A competitive compensation package


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