Document Management Specialist
4 weeks ago
About the Role
As a Document Management Specialist at Canon, you will be responsible for ensuring high levels of client satisfaction by delivering exceptional service and meeting service level targets. Your positive attitude, reliability, and attention to detail will be essential in managing a variety of documents and processes for our blue chip and government clients.
Main Responsibilities include:
- Sorting and preparing documents for scanning
- Scanning documents on desktop and track scanners
- Archiving and retrieving documents
- Creating and maintaining production reports
- Handling and resolving client queries
- Establishing and maintaining relationships with clients, suppliers, and Canon Business Services to deliver service excellence
- Providing timely and accurate input into all reports
About You
You will be working with a variety of government clients, where security clearance is required, so Australian citizenship is a must for this role. Your excellent written and verbal communication skills will be essential in managing complex documents for our customers. You should be able to meet service level agreements and thrive on delivering accurate and timely document management services. You will be part of a professional team environment where collaboration and support from your leaders and peers is the norm.
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together we make a strong contribution to the broader community in which we operate.
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