Documentations Specialist

2 days ago


Sydney, New South Wales, Australia Technology People Australia Full time

We are looking for a skilled Documentations Specialist to join our team at Technology People Australia.

About the Role

This is an exciting opportunity to work on creating and maintaining high-quality technical documentation for our clients. You will be responsible for liaising with multiple teams across different domains within the business to create project artifacts into support documents.

The ideal candidate will have a strong background in translating project requirements into support documentation, excellent communication skills, and the ability to work both independently and as part of a team.

Responsibilities
  • Create and maintain accurate and up-to-date technical documentation for internal use by support teams.
  • Liaise with engineering teams, SMEs, Technical analysts, product owners, and stakeholders to gather information and create relevant content.
  • Develop Standard Operating Procedures, Run Books, User Access Controls, and ITSM technically aligned specifications.
  • Catalogue all documentation to enable quick searching and retrieval by support teams.
Requirements
  • A minimum of [AU$80,000 - AU$110,000] per annum based on experience, reflecting the company's remuneration structure.
  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.
  • Experience in creating and maintaining technical documentation, preferably in the financial services sector.
  • Good understanding of technical domains within complex environments, including ITIL and COBIT frameworks.
  • Ability to meet deadlines and deliver high-quality results under pressure.


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