Administrative Coordinator

3 days ago

Australia beBeeAdministrative Full time $60,000

Administrative Coordinator

About the Role

We aim to provide seamless support services. Our mission is to simplify logistics and deliver exceptional customer experiences. Whether it's freight management, parcel delivery, or specialized labor hire, our structured approach makes the process efficient and stress-free.

We're a tight-knit team with flexible working arrangements. We're entering an exciting phase of growth and are looking for an enthusiastic Administrative Coordinator to join us.

You will provide high-level administrative support across all facets of our operations, from fleet allocation, data entry, recruitment, and customer service support.

Key Responsibilities

  • Effective day-to-day planning, communication, and coordination of transport services from receipt of orders to allocation of carriers and receipt of proof of delivery.
  • Booking and allocating drivers, arranging travel and accommodation where necessary. Entering all driver information accurately into our system and managing timesheets.
  • Set and manage performance standards for drivers to ensure a seamless customer experience, troubleshoot any issues that may arise.
  • Effectively operate and manage our Transport Management System.
  • Assist the Operations Manager to plan and administer fleet rosters, accommodation, and timesheet processing where required.
  • Work closely with Operations and Sales teams to help with new inbound shipment opportunities.

Your Skills and Qualifications

  • Minimum one year experience in administration and/or customer service roles.
  • Experience using transport management systems is highly regarded.
  • Proficient in computer systems including Microsoft Office.
  • Strong attention to detail and ability to prioritize workload in a fast-paced environment.
  • An enthusiastic self-starter with a customer-first mindset.
  • Advanced written and verbal communication skills.
  • Excellent interpersonal skills.

What You'll Enjoy

  • Working closely with various teams to ensure smooth operations and delivering top-notch customer service.

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