Service Delivery Officer
2 weeks ago
We are seeking passionate and client-focused individuals to join our Frontline Operations group as Service Delivery Officers. As a key member of our team, you will provide high-quality service to clients, ensuring their tax, superannuation, and registration obligations are met.
Key Responsibilities- Interact with clients over the phone to assist with account activities, tax, and superannuation queries.
- Manage the processing of account activities received via various channels, including phone, paper, web-chat, email, and online portals.
- Apply policies and procedures to decision-making, ensuring accurate and timely outcomes.
- Work collaboratively with the team to deliver high-quality service and support continuous improvement.
As a Service Delivery Officer, you will work in a scheduled contact centre environment, interacting with clients to provide exceptional service. You will be part of a dynamic team that values diversity, inclusivity, and continuous learning.
Requirements- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, managing competing priorities.
- Strong attention to detail and ability to apply policies and procedures.
- Collaborative mindset and willingness to learn and grow.
We offer a supportive and inclusive work environment, opportunities for professional growth and development, and a competitive salary package. If you are passionate about delivering exceptional service and making a difference in the lives of our clients, we encourage you to apply.
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Service Delivery Officer
2 weeks ago
Perth, Western Australia Australian Taxation Office Full timeService Delivery OfficerWe are seeking passionate and client-focused individuals to fill Service Delivery Officer roles in our Frontline Operations group, providing high-quality service to clients in a scheduled contact centre environment.About the RoleInteract with clients over the phone to assist them with their tax, superannuation, and registration...
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Education Officer
2 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeJob Title: Education Officer - Service DeliveryWe are seeking a highly motivated and experienced Education Officer to join our Service Allocation and Coordination team within the Department of Education, Western Australia. As an Education Officer, you will play a critical role in supporting the delivery of high-quality education services to students and...
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Education Officer
2 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeJob Title: Education Officer - Service DeliveryWe are seeking a highly motivated and experienced Education Officer to join our Service Allocation and Coordination team within the Department of Education, Western Australia. As an Education Officer, you will play a critical role in supporting the delivery of high-quality education services to students and...
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Education Officer
3 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeJob Title: Education Officer - Service DeliveryWe are seeking a highly motivated and experienced Education Officer to join our Service Allocation and Coordination team within the Department of Education, Western Australia. As an Education Officer, you will play a critical role in supporting the delivery of high-quality education services to students and...
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Service Delivery Officer
4 weeks ago
Perth, Western Australia Australian Taxation Office Full timeJob SummaryWe are seeking passionate and client-focused individuals to join our Frontline Operations group as Service Delivery/Debt Collection Officers.About the RoleThis role involves assisting clients through various channels to meet their taxation, superannuation, and registration obligations. You will work with clients to understand their specific needs...
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Education Officer
3 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeAbout the RoleWe are seeking a highly motivated and experienced educator to join our team as an Education Officer - Service Delivery. This is a twelve-month fixed-term, full-time position commencing February 2025 with possible extension and/or permanency.About the DepartmentThe Department of Education, Western Australia, provides services and supports...
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Education Officer
3 weeks ago
Perth, Western Australia Department of Education, Western Australia Full timeAbout the RoleWe are seeking a highly motivated and experienced educator to join our team as an Education Officer - Service Delivery. This is a twelve-month fixed-term, full-time position commencing February 2025 with possible extension and/or permanency.About the DepartmentThe Department of Education, Western Australia, provides services and supports...
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Service Delivery Manager
1 week ago
Perth, Western Australia Atos SE Full timeJob Title: Service Delivery ManagerAt Atos, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...
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IT Service Delivery Manager
1 month ago
Perth, Western Australia IBM Full timeJob Title: IT Service Delivery ManagerWe are seeking a highly skilled IT Service Delivery Manager to oversee the delivery of IT services.The ideal candidate will be responsible for ensuring the seamless delivery of IT services, meeting service level agreements (SLAs), and managing relationships with internal and external stakeholders.This role demands a...
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Service Delivery Manager
3 weeks ago
Perth, Western Australia Atos SE Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Atos SE. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...
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Service Delivery Manager
3 weeks ago
Perth, Western Australia Atos SE Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at Atos SE. As a Service Delivery Manager, you will be responsible for ensuring the effective delivery of Managed IT services to key enterprise customers.Key Responsibilities:Ensure the delivery of contracted services to agreed service levels.Develop,...
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Service Delivery Lead
1 month ago
Perth, Western Australia Sense Recruitment Full timeLead Service Delivery (Contract) – Join a Dynamic Team on a Transformation JourneyAre you a seasoned leader with a passion for driving excellence in service delivery? We're looking for someone who can take our organisation on a transformative journey, guiding and inspiring a talented team of professionals to deliver high-quality technology services.This...
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Service Delivery Manager
10 hours ago
Perth, Western Australia Western Power Full timeAbout the RoleThis is an exciting opportunity to join Western Power's Tech & Enterprise Services team as a Service Delivery Manager. As a key member of the team, you will be responsible for managing the delivery of ICT services from internal and external service providers to ensure that customer expectations are met.Key ResponsibilitiesProvides ownership and...
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Service Delivery Manager
12 hours ago
Perth, Western Australia Atturra Full timeUnlock Your Potential in a Dynamic RoleAt Atturra, we're seeking a highly skilled Service Delivery Manager to join our team. As a key member of our Managed Services area, you'll be responsible for delivering exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.About the RoleThis is a fantastic opportunity to work...
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Service Delivery Manager
3 weeks ago
Perth, Western Australia Carrier Full timeAbout the RoleWe are seeking a highly skilled Service Manager to join our team at Carrier. As a Service Manager, you will be responsible for overseeing and managing all aspects of the service delivery process, including contract delivery, contract renewals, account receivable management, team coordination, and customer relationship management.Key...
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Service Delivery Manager
2 weeks ago
Perth, Western Australia Carrier Full timeAbout the RoleThis is an exciting opportunity to join Carrier as a Service Manager, based in Perth. As a key member of our team, you will be responsible for overseeing and managing all aspects of the service delivery process, including contract delivery, contract renewals, account receivable management, team coordination, and customer relationship...
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Service Delivery Specialist
2 weeks ago
Perth, Western Australia TIMG AU Full timeAbout the RoleWe are seeking a skilled and customer-focused Service Representative to join our team. As a Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring timely and efficient delivery of documents and packages.Key ResponsibilitiesPick up and deliver documents and packages to clientsUse a...
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Service Delivery Manager
2 weeks ago
Perth, Western Australia Carrier Full timeAbout the RoleThis is an exciting opportunity to join Carrier as a Service Manager, based in Perth. As a key member of our team, you will be responsible for overseeing and managing all aspects of the service delivery process, including contract delivery, contract renewals, account receivable management, team coordination, and customer relationship...
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Service Delivery Manager
1 week ago
Perth, Western Australia Carrier Full timeService Manager Job DescriptionAbout the RoleWe are seeking a highly skilled Service Manager to oversee and manage all aspects of our service delivery process. This includes contract delivery, contract renewals, account receivable management, team coordination, and customer relationship management.Key ResponsibilitiesLead and manage a team of service...
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Service Delivery Manager
2 months ago
Perth, Western Australia Schindler Lifts Australia Full timeAbout the Role:We are seeking an experienced Service Manager to join our team at Schindler Lifts Australia. As a key member of our operations team, you will be responsible for leading a team of service technicians and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Lead a team of service technicians to ensure the delivery...