Leading Public Sector Risk Expert

Senior Client Manager Job Description

Our team is dedicated to providing expert risk management solutions for public sector clients. We help our clients navigate the complexities of their unique challenges and address their specific needs with innovative and tailored solutions.

As a Senior Client Manager, you will be responsible for originating business and managing client relationships with public sector clients in Australia and New Zealand. You will deliver opportunities for Swiss Re Group, including reinsurance, corporate solutions, alternative capital partners, and risk data solutions, aligned with their growth priorities and target liability portfolios.

The role requires close coordination with the Business Units where the underwriting and P&L authority sits, to deliver business success in a collaborative ecosystem. You will also work closely with other Group Functions such as Marketing, Regulatory Affairs, Risk Management, and Swiss Re Institute.

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• Take ownership of the implementation, coordination, and delivery of the ANZ go-to-market plans, working with the Head PSS ANZ & China to refine and evolve them for success.">
• Responsible for delivering set revenue and profitability targets for ANZ PSS business.">
• Lead and own origination activity through consultative selling techniques in the assigned geography/client segment in ANZ, making it easy, valuable, and engaging for public sector stakeholders—including brokers and insurance partners—to work with Swiss Re.">
• Execute end-to-end client management and business origination activities, make sound commercial decisions, identify critical risks, and decisively discontinue non-viable or low-value initiatives, executing on the PSS go-to-market plan for the assigned geography/client segment in ANZ.">
• Engage with public sector clients to understand their risk assessment and re/insurance needs, advising them on contingent liabilities and potential risk transfer solutions.">
• Engage with brokers, non-profits, international organisations, and platforms, and other stakeholders to drive business origination.">
• Act as the local lead when collaborating with PSS Technical Sales Team and BU Underwriters, Customer Distribution Management team, and other key stakeholders across the Group to develop advanced risk insights and design tailored risk transfer solutions, leveraging insurance, reinsurance, and capital markets as appropriate, participating in and leading cross-functional deal teams.">
• Elevate Swiss Re's visibility, credibility, and brand by participating in and contributing to industry, client, and stakeholder events, particularly in areas of high relevance to public sector partners in ANZ.">
• Leverage marketing and social media channels effectively as part of sales and communication, enhancing visibility, outreach, and engagement with public sector stakeholders.">
• Contribute to managing operational and compliance risks for ANZ by identifying exposures, evaluating controls, and implementing necessary corrective actions.">
• Ensure timely, accurate, and structured reporting of pipeline activity for the assigned geography/client segment in ANZ to support origination visibility and decision-making.">
• Take ownership for nurturing and developing junior team members (rotation, interns, etc.), supporting their upskilling and long-term growth within the PSS team.">">

Requirements:

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• Demonstrated success in originating and developing business in a public sector or non-life re/insurance context (full ownership from opportunity qualification to execution), ideally in Australia, in a cost-conscious way.">
• Use data and commercial insight to shape origination strategy and drive outcomes.">
• Self-starter who operates with autonomy, accountability, and focus. The ability to take ownership of, develop, improve, and execute strategic plans is crucial.">
• Client centricity and persistence while engaging, navigating, and negotiating with multiple external stakeholders.">
• Collaborative approach while leading, coordinating, and contributing to the internal cross-functional deal team comprising internal stakeholders from underwriting, structuring, pricing, compliance, etc.—often virtually.">
• Excellence in driving follow-up and transaction management.">
• Public sector or broker network in Australia and/or New Zealand is an advantage.">
• Ability to travel extensively within ANZ to drive close client and broker proximity.">
• In-office presence aligned with Swiss Re's hybrid work environment.">

Benefits:

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• Attractive offices.">
• Competitive benefits such as 25+ days annual leave, 15 days personal leave, flu vaccinations, and annual health checks.">
• Modern working arrangements that allow employees to adapt to changing work preferences.">

We are an equal opportunity employer and value diversity at our company.

Keywords: Public Sector, Risk Management, Insurance, Reinsurance, Corporate Solutions, Alternative Capital Partners, Risk Data Solutions, Swiss Re, ANZ, Australia, New Zealand