
Strategic Business Leader
1 week ago
This leadership role involves managing the overall performance of a branch, including coaching and mentoring team members, leading sales activities, and delivering exceptional customer experiences.
About the Role
As a Branch Manager, you will be responsible for driving business growth through strategic decision-making and effective leadership. Your primary focus will be on empowering your team to provide outstanding customer service while achieving key performance indicators.
Key Responsibilities
- Drive overall branch performance through coaching and mentoring team members
- Lead sales activities to achieve business objectives by actively identifying cross-sale opportunities
- Deliver a consistent and engaging customer experience across all touchpoints
- Manage performance and strategic development of the branch in line with wider retail division goals
What You'll Bring
To succeed in this role, you will need to have a proven track record of leadership and customer-centricity, combined with excellent communication and interpersonal skills. A keen eye for detail and the ability to work collaboratively as part of a team are also essential.
A Day in the Life
You will be required to work closely with colleagues and stakeholders to drive business growth and improve customer satisfaction. This will involve building strong relationships, developing and implementing strategies, and monitoring performance metrics.
Our Culture
We pride ourselves on creating an inclusive environment where everyone feels valued and appreciated. Our commitment to diversity and equity is reflected in our policies and practices, which aim to attract and retain top talent from diverse backgrounds.
Career Growth
We offer a range of opportunities for professional development and career advancement, including training programs, mentorship initiatives, and leadership development pathways. We encourage our employees to take ownership of their careers and pursue their passions.
We know that our people make us who we are, and we strive to create an environment where everyone can thrive. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you.
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